Mill Creek Homes is deeply committed to ensuring digital accessibility for people with disabilities. We are continually enhancing the user experience for everyone and applying the relevant accessibility standards. Our efforts to improve digital accessibility are guided by the current best practices and standards defined by the Web Content Accessibility Guidelines (WCAG) 2.1 level AA and other applicable regulations.

Published: September 6th, 2024

Last updated: September 6th, 2024

This accessibility statement applies to all digital properties managed by Mill Creek Homes, including our website, mobile applications, and online services.

Our Commitment to Accessibility

We aim to make our digital offerings accessible to the widest possible audience, including individuals with disabilities. We strive to provide an accessible digital environment by:

  • Enabling navigation via keyboard, voice commands, and assistive technologies.
  • Ensuring content is understandable, with text written in plain language.
  • Designing our digital properties to be visually appealing, intuitive, and efficient for all users.
  • Adapting our design for various devices, allowing for zoom and reflow for up to 300% without loss of content or functionality.

Conformance Status

We aim for WCAG 2.1 level AA conformance for all our digital content. We acknowledge that there may be areas where compliance has yet to be fully achieved, and we are committed to continuous improvement.

Using SilkTide for Accessibility

In our commitment to maintaining and improving accessibility, we leverage SilkTide's comprehensive accessibility solutions to audit and monitor our digital properties. This includes:

  • Regularly auditing our website and digital content against WCAG 2.1 level AA standards using SilkTide's tools.
  • Implementing SilkTide's recommendations to address any identified accessibility issues.
  • Embedding accessibility into our development lifecycle, from planning through release.
  • Ensuring new content and features are evaluated for accessibility before publication.

Feedback and Formal Complaints

We welcome your feedback on our accessibility efforts. If you have any comments or concerns, or if you encounter any barriers to access, don't hesitate to get in touch with us:

If you are dissatisfied with our response, you can lodge a formal complaint. Please email us at the email address above, and we will address your concerns within 5-10 business days.

Technologies Used

Our commitment to accessibility relies on the following technologies:

  • HTML5
  • WAI-ARIA
  • CSS3+
  • JavaScript
  • SVG

These technologies are essential for achieving compliance with the accessibility standards used.

Preparation of This Accessibility Statement

This statement was prepared on September 6th, 2024 and reflects our current and ongoing commitment to making our digital properties accessible and usable for everyone. Our digital properties are continually monitored and tested using SilkTide's platform, ensuring adherence to the best practices and standards for accessibility.